FAQ

1. How do I place an order?

To place an order, simply browse our selection of innovative and stylish products through the website. Once you have found the products you love, select the quantity and click "Add to Cart". When you are ready to complete your purchase, click on the shopping cart icon at the top right corner of the page and follow the prompts to enter your shipping and payment information. Finally, click "Place Order" to finalize your purchase.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, ApplePay, Google Pay and UnionPay. We also offer the option to pay with PayPal for added convenience.

3. How long will it take to receive my order?

Once your order has been placed, please allow 1-2 business days for processing. After processing, shipping times will vary depending on your location. Estimated delivery times are typically between 1-5 business days within Australia. Please note that these are just estimates and actual delivery times may vary.

4. Do you offer international shipping?

Currently, we only offer shipping within Australia. We do not offer international shipping at this time.

5. What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please refer to our Refund Policy for more information on how to initiate a return.

6. How can I contact customer service?

If you have any questions, concerns, or need assistance, our customer service team is here to help. You can reach us by sending an email to info@bentobliss.com.au. We strive to respond to all inquiries within 1-2 business days.

7. Are your products eco-friendly?

Yes, our products are designed with sustainability in mind. We prioritize eco-friendly materials and packaging to minimize our impact on the environment. By choosing BentoBliss, you can enjoy convenient and stylish lunch containers while also contributing to a more sustainable future.